Can I do the run if my visa has already expired?
You can, but the overstay must be settled before you exit — Vietnam fines overstays at the border and can refuse exit or impose an entry ban if you try to ignore it. Under Decree 282/2025, an overstay of under 16 days costs roughly 500,000–2,000,000 VND paid at the gate, while 16 days or more means a visit to the immigration office first, fines rising to 30,000,000–40,000,000 VND for a year or more, and possible deportation or a 1–3 year blacklist. If you are already overstaying, contact us on WhatsApp before booking: we will confirm which bracket applies and arrange a safe exit with the fine handled correctly.
What happens if my new Vietnam visa isn't approved yet on run day?
If your e-visa is still processing, you have two options: stay in Cambodia (or return on a visa-exemption stamp if eligible) until approval, or have us switch your application to Rush processing. Our visa desk monitors the portal and tells you exactly which option fits your dates before you leave Saigon.
Do children need their own visa and seat on the run?
Yes — every traveler, including infants and children, needs their own passport, visa/entry stamp, and seat. Family groups are welcome; we provide child seats on request at no extra charge. Babies don't need a Cambodia VOA in most cases, but the Vietnam entry stamp is mandatory for everyone.
Can a minor (under 18) travel alone on the visa run?
Minors can cross Moc Bai, but under-18s traveling without a parent or legal guardian may need consent documentation depending on their nationality and the Cambodian side's rules. For family runs we provide child seats and keep the group together at both checkpoints. If a minor is traveling alone, message us before booking so we can confirm exactly what the border officers will require.
Can I use the run to reset my 45-day visa exemption?
Yes — if your nationality is one of the 13 countries with the 45-day visa exemption (Germany, France, Italy, Spain, the UK, Russia, Japan, South Korea, Denmark, Sweden, Norway, Finland and Belarus), exiting at Moc Bai and re-entering the same day starts a fresh 45-day period. The 30-day waiting rule between exemption entries belonged to the old 15-day scheme and no longer applies, though immigration officers can still question very frequent back-to-back loops. If you are not eligible for a new exemption, our desk will file a 90-day e-visa instead so you are never stuck at the gate.
How many times can I do a visa run in a row?
There is no published legal limit on the number of visa runs you can do, but immigration officers can question frequent same-day border loops, especially if you never stay out of Vietnam long enough to reset. The safest pattern is spacing runs apart and holding a valid 90-day e-visa rather than stacking short exemption stamps, because every entry is ultimately at the officer's discretion. Our fixers review your stamp history before each run and will flag a pattern that could attract questions at the gate.
How do your 90-day Vietnam e-visa add-ons work?
Upload your passport scan and a white-background headshot in the booking form. Our visa desk pre-fills the official application, submits it the moment Cambodia stamps your exit, and tracks it for you. Choose Standard (3–4 business days), Fast (1–2 days), or Rush (4h/2h/1h), and we deliver the approval PDF to your inbox and WhatsApp.
What is the Vietnam 90-day e-visa fee in 2025-2026?
The official Vietnamese government fee is US$25 for a single-entry 90-day e-visa and US$50 for a multi-entry 90-day e-visa. Our assisted filing service is 2,400,000 VND on top of that, covering document prep, submission, and monitoring — many travelers prefer it because a single rejected photo or typo can cost days.
Can I get a multi-entry Vietnam e-visa through your desk?
Yes. We file both single-entry and multi-entry 90-day e-visas. A multi-entry e-visa is ideal if you'll leave and return to Vietnam more than once — for example border runs to Cambodia or trips to Thailand — because you won't need a new visa each time.
What if my nationality is not eligible for the Vietnam e-visa?
Vietnam's e-visa covers citizens of most countries, but a small number of nationalities still cannot apply online and need a visa issued by a Vietnamese embassy instead. If you are in that group, a border run can still reset a current visa or exemption, but you need to plan around a paper visa rather than an e-visa. Message us on WhatsApp with your passport nationality before booking and we will confirm your eligibility, because arriving at Moc Bai without a valid entry right can be costly.
I have a temporary residence card (TRC). Do I need a visa run?
No — a valid Vietnam temporary residence card lets you stay and re-enter without a visa, so you don't need a Moc Bai run. However, if your TRC is expiring and its renewal is delayed, a border run on your passport can bridge the gap. Message us on WhatsApp and we'll check which option fits your situation before you book.
What if my passport is damaged or has few empty pages?
Damaged passports can be rejected at immigration, and most visas require at least 2 blank pages. Check your passport before booking; if it's torn, water-damaged, or nearly full, get a replacement first. If it's borderline, send us a photo on WhatsApp and we'll give you an honest yes/no before you commit.
Can a newborn or infant do the visa run?
Yes, many families bring babies on the run. The baby needs their own passport and entry stamp (children are registered on their own passport, not a parent's). Bring the birth certificate and any custody documents if traveling with one parent. We schedule family groups for the earliest pickup so the border is crossed before the heat of the day.
I'm on a work permit / business visa. Can you help?
Yes. For LD (work) visa holders we coordinate the exit/entry so your new stamp matches your permit, and we can pair the run with a 90-day e-visa if your employer prefers that route. If your work permit renewal is mid-process, tell us — we'll advise whether a border run or an extension at immigration is correct.
Can I use the run to switch visa types, for example from tourist to business?
A visa run itself only gives you a new entry stamp — the visa type you return on is whatever your new e-visa, exemption, or embassy visa grants. If you want to switch from a tourist visa to a business (DN) or work (LD) visa, that must be arranged with a sponsor and approved before you cross. We can coordinate the border timing so you exit, get the new visa approved, and re-enter on the correct type in a single trip — tell us your target visa when you book.
What if I lose my passport or belongings at the border?
First, report the loss to Bavet or Moc Bai immigration and get a written report — it's required for a replacement passport at your embassy. Our fixer will translate and accompany you through the report process. For lost valuables, our drivers check the vehicle before every return leg, and we share dashcam footage if needed.
What if I was previously blacklisted or have a criminal record?
A Vietnam blacklist (exit/entry ban) is normally linked to overstays, unpaid fines, or immigration violations, and a border run will not clear it — attempting to cross with an active ban can lead to detention at the gate. If you suspect you are on a list, send your passport details to us on WhatsApp before booking and we will check your record where possible. For minor past overstays that were already fined, most travelers cross without issue.